Please email email@example.com for a return code. No exchanges or returns will be accepted without a return code.
Ship merchandise to:
2426 Main Street
Bridgehampton, NY 11932
Any return or exchange on FULL-PRICE merchandise must be in NEW condition and will be accepted by mail within 14 days of the date you received the merchandise.
PLEASE NOTE: All SALE purchases are FINAL SALE. Please shop carefully! Returns or exchange requests on SALE merchandise will not be accepted.
Instructions For Exchange or Return of Full-Price Merchandise
By Mail - FREE
If you're making an exchange, we make it easy. A pre-paid RETURN LABEL will be emailed to you. Fill out the exchange portion of your RETURN LABEL and drop your exchange at a FedEx store. Once received, we will process your exchange and mail back to the original shipping address processed with your order. No worries, insurance is taken care of when using the provided label.
(Excludes Gift Cards)
Email firstname.lastname@example.org for a return code. Include your order number and date of purchase in the email. No exchanges or returns will be accepted without a return code. Merchandise must be in NEW condition and in original packaging. Unfortunately, we cannot refund your original shipping charges. Please return the item in its original shipping packaging, please be sure to use the address listed above for returns. Your credit card will be refunded two days from receipt of merchandise. It must be in NEW condition for a full refund.
During the holiday season, JoanMarie extends its return policy to merchandise purchased beginning the Wednesday before Thanksgiving through December 25th. Merchandise may be exchanged or returned with an original packing slip through January 10th. All sale merchandise is final sale, even during the holiday season. Merchandise purchased after 12/25 falls under JoanMarie's non-holiday return policy.